How we get you up and running
We handle the set-up, data migration and training, and stay with you after go-live. Your staff keep working while we prepare.
From first call to go-live
- Your schedule
Demo and conversation
We show K-Afya to your team and learn how your facility works.
- After the demo
Site assessment and quote
We review your departments, services, prices and data, and send a quote with the scope and timeline.
- Agreed timeline
Set-up and integration
We install K-Afya in the cloud or on your server, configure departments, services, tests, drugs, users and accounts, and connect M-PESA, banks and SMS.
- Before go-live
Data migration
We move existing patient records, opening stock and balances into K-Afya.
- Before go-live
Training
Hands-on training for each role, with certificates on completion and a full user guide.
- 12 months included
Go-live and support
Our team is on hand as you start, then supports you by phone, WhatsApp, email, remote session and site visits.
Support and maintenance
The first 12 months of support and maintenance are included. After that, an annual support plan keeps your system updated and your team supported.
Pricing
Every facility gets its own quote, based on size, departments, users and integrations. Choose a one-off licence or a subscription.
What you need
K-Afya runs in the browser, so most facilities can use the computers they already have.
- Computers or laptops with the latest Chrome, Edge or Firefox
- A reliable local network, and a stable internet connection for cloud use
- A mobile phone for each user to receive sign-in codes by SMS
- Receipt or A4 printers at cash points; A4 printers for reports and results
- For on-premise use: a server with 8 GB RAM or more, 80 GB SSD and a UPS
Questions facilities ask us
Do we need to install anything on our computers?
No. K-Afya runs in a web browser such as Google Chrome, Microsoft Edge or Mozilla Firefox. Any modern computer can be used.
Can K-Afya run in the cloud or on our own server?
Both. We can host K-Afya for you in the cloud, or install it on a server in your facility that runs over your local network.
How much does K-Afya cost?
Every facility gets a quote based on its size, departments, number of users and the integrations it needs. You can pay a one-off licence or choose a subscription. Send us your details on WhatsApp and we will prepare a quote.
How long does it take to go live?
It depends on the size of the facility and the data to be moved, and we agree the timeline with you after the site assessment. Most of the work happens alongside your normal operations.
Can you move our existing records into K-Afya?
Yes. We import existing patient records, opening stock and opening balances from your current system or spreadsheets.
Does K-Afya work with SHA and insurance?
Yes. Patients can be registered under SHA or an insurance scheme, services are billed to the scheme and claims are tracked until they are settled.
How long does M-PESA integration take?
M-PESA paybill integration usually takes 3 to 7 working days once Safaricom approves the request. Bank integrations take longer and depend on the bank.
Who trains our staff?
We do. Training is on site and by role, using your own set-up, and users who complete it receive a certificate. Your team also receives a full user guide.
What happens after the free support period?
Support continues under an annual support and maintenance plan, which includes updates, help by phone, WhatsApp, email and remote session, and site visits when needed.
Is our data safe?
K-Afya uses two-step sign-in, role-based access, approvals for sensitive transactions, a full audit trail and regular backups. Read more under security and data protection.
Have a question that isn’t here?
Send it to us on WhatsApp or call us. A member of our team will get back to you.
+254 737 283 113